Tempall's Resume

 TEMPALL N. GREGORY

Email: tempallngregory@gmail.com        

OBJECTIVE

Seeking a position in special education where my extensive experience will be further developed and utilized.

EXPERIENCE

Special Education Teacher Assistant

November 2008 – Present                         Virginia Beach Public Schools               Virginia Beach, VA

• Provide administrative and academic support to the classroom teacher.

• Under the direction of the classroom teacher, assist students with re-enforcement and review activities.

Universal Support Representative 

June 2007- October 2008                     Alltel Communications            Virginia Beach, VA

• Duties include responding to and tracking correspondence to wireless customers.

• Answer statement/billing inquiries on service accounts.

• Research and resolve discrepancies on customer accounts.

• Troubleshoot Voicemail, Text Messaging, and the placing and receiving of calls.

Dealer Service Representative 

September 2004- April 2007              Cox Auto Trader         Norfolk, VA   

• Responsible for assisting with web development and content management.

• Responsible for managing and coordinating a multitude of online dealer accounts.

• Update and manage demographic information associated with dealer accounts.

Customer Service Representative 

November 2002 - March 2004                Abacus Communications                       Virginia Beach, VA

• Establish new wireless service accounts.

• Answer statement/billing inquiries on service accounts.

• Negotiated and arranged payment on delinquent accounts.

• Advise customer(s) of new products and services.

• Research and resolve discrepancies on customer accounts.

• Activate Sprint hardware devices.

Directory Marketing Associate 

January 1999 - September 2002              Harris Publishing Company                   Norfolk, VA

• Assisted alumni members with editing services to ensure accurate demographic and professional information.

• Offered and advised incoming clients of available product/services and current promotions.

 QUALIFICATIONS              

Ability to type 60 wpm.

Excellent coordinating and time management

skills

Extensive computer application skills

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EDUCATION            

March 2009   Passed the Paropro Test

2024 - present                Old Dominion University                                 Norfolk, VA

Major:                                       Leadership

Minor:                                       Special Education 

Expected Graduation:                Undetermined